HSD S.p.A. is resolute in its intention to continue along the path it has been following for years, i.e. towards achieving excellence in its processes, products and services, fully satisfying customers and internal and external stakeholders as well as ensuring continuous improvement.
HSD S.p.A. has always considered Quality as one of its priorities. Back in the early 1990’s, the company had already started building its Quality Management System based on the highest international standards, and in 2000 obtained ISO 9001 certification.
This has led the company to consider customer satisfaction as a fundamental element for personal development and for creating value.
HSD S.p.A. supplies quality products and services that satisfy and anticipate the needs and expectations of its clientele.
The company looks to the quality aspects of its products and services from as early as the initial development phases.
Before being put into production, each model or component is subjected to rigorous reliability tests, simulating the worst possible working conditions.
The internal multi-level inspection and testing system guarantees that the quality of the products complies with the technical and product specifications.
The company also offers itself as a partner to its own suppliers in a Win-Win approach, utilizing its expertise and capabilities as a means for continuous development.
Suppliers are selected and evaluated on the basis of their capacity to continuously supply quality products and on the degree of excellence of their production processes.
During the material acceptance phase, each supply is subjected to rigorous inspections and tests by personnel specializing in quality and using avant-garde instruments.
During the assembly phases, each component is subjected on average to 160 intermediate inspections and final testing carried out by Quality Control experts whose responsibility it is to satisfy the expectations of the customer.
HSD S.p.A. guarantees the quality of its products throughout their life cycles, offering high levels of customer service and carrying out continuous improvement activities.